Terms and Conditions


Customers are responsible for ensuring that ALL Travel Documents including Passports / VISAs / Health Cards etc. are VALID when purchasing tickets/packages through Krystal Tours Ltd. and Unlimited Travel & Tours Ltd.
Krystal Tours Ltd. / Unlimited Travel & Tours Ltd. will not be held responsible for any customer who fails to obtain any of the above and are denied boarding by any Airline or Refused entry into any country.


To confirm the booking you have agreed to pay 100% of the reservation total. Once your On Request reservation has been confirmed the deadline payment is three days. You then have to pay 100% of the Total Amount.


1.The client / user shall be liable for the authenticity of the information provided to the system for carrying out the booking and specifically for the veracity of the credit card data.

2. The client / user shall be liable for the email address and / or other forms of contact and for all intents and purposes shall be accepted as correct for any type of notification.

3. The client / user authorizes Krystal Tours/Unlimited Travel & Tours to charge their credit card for the amount quoted and / or the cancellation and / or modification expenses, if applicable, as stated in the terms published on this website.

4. Before confirming the final booking and proceeding with your payment, make sure you have chosen exactly what you want because the services to be received shall exclusively be those appearing in the confirmation. It might be impossible to modify them afterwards.

5. Any modification and / or cancellation of your booking must be made via any of our conveniently located branches - Barataria, Arima, Chaguanas or San Fernando.

6. Krystal Tours/Unlimited Travel and Tours only publishes information, descriptions, prices and other data provided by the hotels, and in no way shall be liable for its veracity or accuracy, or for any other aspect. Any complaint referring to this should be made to the establishment in question.

7. Confirmation of your automatic system-made booking is subject to the collection of your credit card payment charged by the hotel and, if this is not possible, the booking may be cancelled at any moment, following an email notification sent to the address you provided.

8. Booking cancellation costs might arise depending on the conditions imposed by each establishment.

9. The information you provide is strictly confidential and shall be made available exclusively to the hotel/s of your choice. It shall not be used for any other purpose other than that of Krystal Tours/Unlimited Travel and Tours. Even so, Krystal Tours/Unlimited Travel and Tours cannot be held responsible for the use of this data by the establishments of your choice, and takes for granted the diligence for its use and custody.

12. The information contained in this website might include mistakes in transcription, translation, and / or misprints of some other type, computer breakdowns, operability, and / or other similar matters and no liability shall be accepted for them.

13. When confirming the booking, you will be requested to accept these general conditions, which shall be understood as the only ones valid and any booking and / or its modification shall be subject to them.

14. Any notification for Krystal Tours/Unlimited Travel and Tours should be made by using the telephone numbers or email address provided for this purpose on this website and are the only ones that are valid.